TeleHealth with RMA

The RMA doctors are happy to be able to provide current patients with this new means of visiting with your physician. A video visit may take the place of an in-office visit, allowing your physician to provide ongoing care with reduced risk to you associated with community activity and socialization during the COVID19 pandemic.

After the President declared a national emergency, the Centers for Medicare & Medicaid Services (CMS) released guidance on March 17, 2020 that allows Medicare to pay for telehealth services provided across the country which private insurance reimbursement echoed. Concurrently with CMS’s Medicare guidance, the HHS Office for Civil Rights announced it will exercise its enforcement discretion and not impose penalties against covered healthcare providers for noncompliance with the HIPAA Privacy, Security, and Breach Notification Rules in connection with the good-faith provision of telehealth. This change allows patients and providers for all types of healthcare to connect over non-public facing video platforms such as Skype, Zoom, and FaceTime during the national emergency. These policy changes followed a 2018 Department of Veterans Affairs regulation that expanded veterans’ healthcare access to include telehealth and earlier CMS policies to allow virtual check-ins.

Rehabiliation Medicine Associates Physicians use doxy.me website which offers the following benefits:

Devices to use when using doxy.me
  • It's simple and convenient to use
  • No downloads or accounts to set up
  • Private & secure. Data is encrypted. Adheres fully to HIPPA privacy requirements.



Although a cell phone can be used for the visit, a larger screen can be helpful as the doctor may want to show you an x-ray, MRI, or other diagnostic images. If there are connection problems during the visit, your physician may simply call you on the phone and continue with voice only, or ask to reschedule your appointment.

Here are some things to prepare for to optimize your video visit:

Look for the Pre-Call Test buttons
  • Sign-into your computer, connect with the website early (by clicking the links below), prior to the visit. This allows you to work out connectivity issues. Click the "Pre-call Test" button to check your device. When you connect to the website, you will be in a "virtual waiting room" that alerts the doctor you are ready to be seen.
  • Plug in your device to avoid interuption. Video conferencing uses a lot of power.
  • Allow for privacy. Pets and children can be distracting to our visit.
  • Clear some space. Your physician may ask you to move, stretch, point, walk, stand, sit, etc as your movement is observed. If using a cell phone, please have someone available who can hold onto your phone if needed.