COVID-19 Update — What to expect from RMA
In this Coronavirus pandemic, we are in this together, so that when you receive care, it's both safe and comfortable.
Our clinic follows infection control recommendations made by the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agency's recommendations.
You may see some changes when it is time for your next in-office appointment.
These changes are to help protect you and our staff. For example:
- Our office will communicate with you beforehand to ask screening questions. You'll be asked those same questions again when you arrive to our clinic.
- We will be taking your temperature when you arrive. If your temperature is 100.5 F(38C) or higher, you will be asked to leave, and we will call you later to reschedule the appointment.
- We request that patients arrive individually. If you have a need for a care provider to attend to you, please no more than one care provider.
- Please wear a mask to your appointment. Our staff that is in contact with you will be wearing masks as well.
- After you check in for your appointment, we will try have you go to an exam room immediately. If we anticipate a short wait, we may ask you to wait in your car and the receptionist will call or text you when the exam room has been cleaned and the physician is ready to see you.
- If walking is difficult or you are unable to wait in your car, you may see that our waiting room no longer offers magazines, coffee/tea, children's toys and so forth, since those items are difficult to clean and disinfect. Please sit at least six feet away from others who did not come with you.
- We will do our best to allow greater time between patients, be on schedule to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. Please understand that it takes more time to disinfect exam rooms after each patient.
- After your appointment, the scheduler will call you to schedule follow up appointments. We ask that you exit the building after your appointment, unless you are having to wait for your ride.
We want to remind you to frequently wash your hands — with soap and water for at least 20 seconds. The Coronavirus has a lipid (fatty) exterior that breaks down and is killed with soap or alcohol that is found in Purell or other hand sanitizer.
While the State of Oregon is now allowing everyone to begin resuming their regular routine, it is important to maintain social distancing to reduce the spread. The Virus remains among the population and the fewer people you have contact with reduces your chance of exposure.
Thank you for understanding during this pandemic. Please stay safe and well.
˜The Physicians and Staff of Rehabilitation Medicine Associates